
Request Toys

Families in Need
Every child deserves the joy of play, no matter their circumstances. We provide free toys, books, and games to families who may be struggling financially or facing challenging times. If you’re finding it difficult to afford toys, our service is here for you — no cost, no judgment, just kindness and community support. A simple gift can make a big difference.
Foster Parents
Whether you need toys for short-term placements, long-term care, or respite, we are here to support you. It’s a simple way to give children in your care access to quality play resources whenever they need them. The child can keep the toys and you replenish your toy stock when needed.
Care & Nursing Homes
Play and creativity aren’t just for children — they bring joy, connection, and comfort to people of all ages. We work with care homes, nursing homes, and dementia support settings to provide toys, games, and puzzles that encourage reminiscence, conversation, and wellbeing. These donations help create warm, engaging environments that spark smiles and shared memories among residents and staff alike.
Schools
We partner with schools, nurseries, breakfast and after-school clubs to help ensure every child has access to play and learning resources. Whether you’re supporting pupils from low-income families, running wellbeing projects, or creating play areas, we can help by supplying pre-loved toys, books, and games.
Community Groups & Charities
We’re proud to work alongside community organisations, food banks, family centres, and local charities who support children and families across South Wales. If your group helps families in need or runs community activities for children, we can provide toy donations to support your work.
Toy Libraries - Borrow/Stay&Play
We help organisations offer stay-and-play sessions, toy borrowing, or traditional toy library services by providing a wide range of toys and resources. To support you, we include our Stay & Play poster (ENG) for display during play sessions, as well as our Borrow & Return tracker poster (ENG/CYM) to help you keep track of which toys have been taken out and returned. It’s a simple way to keep your toy library organised and running smoothly while giving families great play opportunities.
NHS Teams and Health Services
From health visitors and family liaison teams to hospital wards and child development services, we’re honoured to support NHS professionals who make such a difference in children’s lives. We can provide toys and books for waiting areas, therapy sessions, or for families identified through NHS support networks who may benefit from a little extra help
Third Sector & Support Services
We also collaborate with third sector organisations across South Wales — from housing and social care providers to youth and wellbeing projects. If your service supports children or families who could benefit from toys or resources, we’re here to help you extend your impact.
Lego Therapists
Lego therapists can access two large bags of assorted LEGO for their sessions, packed with a wide range of bricks and pieces. While no instruction manuals are included, we recommend using the BrickIt app — simply scan the bricks you have, and the app will generate build ideas and step-by-step instructions based on the pieces available. It’s an easy way to support creative, flexible, and engaging therapy sessions.
Useful Information
Booking a Visit
Please book a time slot to visit the ToyBox Warehouse and collect what you need. You’re welcome to take a box of toys per child, a few bags or boxes for a community group, or even a car or van load for a school — whatever best suits your needs.
What’s Available
We have toys suitable for all ages, from newborns to teenagers. Our stock changes every week, so it’s helpful to bring a short “shopping list” of what you’re looking for. Everything is completely free of charge. We are unable to reserve items or carry out stock checks due to stock changing over daily.
Donations
While all toys are free, donations are greatly appreciated and help us keep the service running. Even £5 per visit can make a big difference. You can donate in cash when you visit or by card through our website.
Appointment Details
Please ignore the appointment duration shown on the booking system (listed as 6 minutes). Most visitors spend around 30 minutes browsing and selecting toys.
Availability
We’re unable to meet outside the dates and times shown on the booking calendar. We do not hold a waiting list for cancellations.
Confirmation & Reminders
Once your visit is booked, you’ll receive a confirmation email with all the details — including a link to cancel or reschedule if needed. You’ll also receive a reminder before your appointment.
After Your Visit
Please complete our visitor feedback survey (QR code in the warehouse and on your post visit email), leave a review on Google/Facebook, follow us on socials and consider donating. Help us spread the word.
